Career Opportunities

Current Opportunity

Retail Sales Associate

Our Retail Sales Associates help customers bring their projects to life by providing friendly, knowledgeable service in-store, by phone, and via email. Responsibilities include assisting with product selection, recommending wood and finishes, preparing quotes and invoices, processing special orders, coordinating shipments, and supporting shop work orders. Working with a diverse clientele ranging from homeowners to interior designers and contractors, successful candidates are customer-focused, team-oriented, and committed to delivering an exceptional experience.

We are currently hiring to fill a vacancy in this position.

Retail Sales:

  • Welcome customers as they walk in the door
  • Foster/create the Exotic Woods experience
  • Engage with customers regarding their project and offer ideas/solutions
  • Ensure phones are answered and return calls are made in a timely manner
  • Prepare and send out quotes and orders as needed

Responsibilities:

  • Ensure retail store stays fully stocked
  • Assist in loading and straightening lumber bins
  • Package shipments and prepare for pickup
  • General housekeeping to ensure a good customer experience
  • Be courteous and professional with customers and team members
  • Ensure health and safety policies are being followed

Candidate Requirements

  • Minimum 3 years of customer service experience
  • Should have some wood/woodworking knowledge
  • Follow health and safety policies
  • Considered a self-starter
  • Able to adapt to a growing and changing business
  • Able to problem solve and prioritize work

Benefits:

  • Profit sharing
  • Extended medical and Dental coverage after 3 months full-time
  • Product discounts
  • Monthly employee lunches provided
  • RRSP matching program after 5 years full-time

Schedule:

  • Full-time

Please email your resume to [email protected]

No phone calls, no agencies.

Resume’s Welcome:

The Warehouse Associate is responsible for receiving and processing new inventory, preparing delivery and pick-up orders, and maintaining inventory. The ideal candidate will be self-motivated and organized. Some knowledge of wood species is a plus.

To find out more about future Warehouse Associate opportunities, please forward your resume to [email protected]